Grab-and-go breakfast from 7:00 - 8:00 and buffet lunch served on conference days
6:00 - 7:00 Exhibitor Move-in
7:30 Exhibit Hall Opens
7:00 - 8:00 Registration
DAY 1 GENERAL SESSIONS
8:00 - 8:30 Opening Remarks by Cort Fowler, President, CNC
8:30 - 9:30 Keynote Speaker: Mark Fowler, Alabama Dept of Insurance Commissioner
9:030 - 9:45 Break
9:45 - 10:45 Keynote Speaker: Phil Klotzbach, Research Scientist, Department of
Atmospheric Science, Colorado State University, A 2023 Atlantic Hurricane Season Retrospective and a Proposed New Hurricane Categorization Scale
10:45 - 11:00 Break
10:30 - 11:30 DEI with Embrace
11:30 - 12:00 Exhibitor Visits
12:00 - 1:15 Lunch and Learn Sponsored by HVACi: Opportunities to Revolutionize Disaster Forecasting in a Fast-Paced World with Dr. "Hurricane Hal" Needham, CNC's Extreme Weather and Disaster Scientist and Podcast Host, GeoTrek
DAY 1 FLOOD BREAKOUTS
1:15 - 2:15 Breakout for New Adjusters: What is a GCF / DPL / Documenting: Basic OR Claims Handling Guidance with TBA CE CREDIT (1) OR Breakout for Advanced Adjusters: Water and Flood Damage to HVAC Equipment with Jay Dykstra, Alpine Intel (HVACi, StrikeCheck, and Donan)
2:15 - 2:45 Exhibitor Visits
2:45 - 3:45 Private Flood Panel with Craig Fowler, Samantha Ronquille-Green, Sidney Ferrouillat, and Jeff Wrysch (CNC and Van Dyk Group)
3:45 - 4:00 Break
4:00 - 5:15 RCQC with Justin Shuy, Senior Lead General Adjuster, NFIP
DAY 1 PROPERTY BREAKOUTS
1:15 - 2:15 Breakout for New Adjusters: What Type of Adjusting Best Suits You? with Murphy Buggs, Property Training Manager, CNC, CE CREDIT (1) OR Breakout for Advanced Adjusters: Floor Tile Systems – Problems and Failures with Michael Schroeder, Regional Director/Senior Principal Engineer, SDII Global, CE CREDIT (1)
2:15 - 2:45 Exhibitor Break
2:45 - 3:45 Florida Senate Bill 2A - What does it really mean? with Guest Speakers from Velocity Risk, Scott Leblanc, Chief Claims Officer, Nicole Lincoln, Director of Personal Lines, and Sam Carney, Director of Claims Quality Assurance
3:45 - 4:00 Break
4:00 - 5:15 Investigation of Structure Fires with Edward Roberts, Director of Fire Investigation Services, HAAG, CE CREDIT (1)
6:00 - 8:00 Adjuster Appreciation Party
Grab-and-go breakfast from 7:00 - 8:00 and buffet lunch served on conference days
7:30 Exhibit Hall Opens
DAY 2 FLOOD BREAKOUTS
8:00 - 9:00 Xactimate Topic, TBD with Jason Taylor, VP, Claims Consultants, Verisk Insurance Solutions
9:00 - 9:15 Break
9:15 - 10:15 Where is Waldo? with Justin Shuy, Senior Lead General Adjuster, NFIP, Jeremiah Platt, NFIP Flood Adjuster, and Aaron Reed, Quality Control, Flood Claims, CNC, CE CREDITS (1)
10:15 - 10:30 Break
10:30 - 11:45 Conflicts of Coverage and Client-Specific Guidance with Craig Fowler, Chief Claims Officer, CNC, CE CREDIT (1)
11:45 - 12:00 Break with Exhibitors
DAY 2 PROPERTY BREAKOUTS
8:00 - 9:00 Non-Peril Related Damages to Shingles with James Thompson, Sales and Marketing Director, Knight's Solutions CE CREDIT PENDING
9:00 - 9:15 Break
9:15 - 10:15 Pipe Burst Causation with Erik Moore, Senior Engineer/Flood Manager, PE, EFI Global, CE CREDIT PENDING
10:15 - 10:30 Break
10:30 - 11:45 Evaluating Spring Storm Damages to HVAC Equipment with Jay Dykstra, Alpine Intel (HVACi, StrikeCheck, and Donan), CE CREDIT (1)
11:45 - 12:00 Break with Exhibitors
DAY 2 GENERAL SESSIONS
11:45 - 1:00 Lunch and Learn sponsored by ServPro of Mobile County: IBHS and Fortified Homes with Alex Cary, FORTIFIED Market Development Manager, IBHS, Carl Schneider, Co-founder, Smart Home America, and Julie Shiyou-Woodard, President and CEO, Smart Home America
1:00 - 1:30 Break with Exhibitors
1:30 - 2:30 TBA with Sebastian Larrea and Richard Singer, Partners at Wood Smith Henning & Berman LLP
2:30 - 2:45 Break
2:45 - 3:45 Panel: Wind vs Water with ServPro and Rimkus, mediated by Craig Fowler
3:45 - 4:00 Break
4:00 - 4:45 Mitigation with T. John Mayhall, Co-Owner, ServPro of Mobile, Alabama
4:45 - 5:15 Adjuster Awards and Closing Remarks
4:00 - 5:30 Exhibitor Move Out
DAY 3 CLASSES AND CERTIFICATIONS
8:00 - 9:00 Xactimate ClaimXperience with Xactimate
8:00 - 10:00 Claim Associate / Claims Specialist Training with Craig Fowler, Chief Claims Officer, CNC, and Aaron Reed, Quality Control, Flood Claims, CNC
8:00 - 10:00 Citizens Fast Track with Murphy Buggs, Property Training Manager, CNC, and Citizens
8:00 - 10:00 Big Red Fire/Auto Certification
9:00 - 10:00 Xactimate Mobile Training
9:00 - 10:00 Inside Adjuster Training with Marry Berry, Property Trainer, CNC
10:15 - 11:30 Adjuster Workshop
10:15 - 12:00 Adjuster Safety
11:30 - 1:00 Lunch on your own
12:00 - 1:30 Lunch on your own
1:00 - 2:00 Finalizing a Report with Craig Fowler, Chief Claims Officer, CNC, and Aaron Reed, Quality Control, Flood Claims, CNC
1:00 - 3:00 Understanding Contractor Estimate / RAP with Craig Fowler, Chief Claims Officer, CNC, and Aaron Reed, Quality Control, Flood Claims, CNC
1:30 - 2:45 Adjuster Workshop
2:15 - 3:15 Commercial Class with Craig Fowler, Chief Claims Officer, CNC, and Aaron Reed, Quality Control, Flood Claims, CNC
3:00 - 5:00 PTI Field Training with Murphy Buggs, Property Training Manager, CNC
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