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Special Guest Speakers and Networking

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Property or Flood Sessions with CEs

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Fire and Auto Certifications

CNC Connect is for adjusters looking to enhance their claims knowledge, network with peers, and connect with decision-makers in the claims industry. Whether new or experienced, flood or property, CNC Connect has something for you!

We understand the cost of conferences can be high, so we offer affordability with Early Bird Registration at only $99 (Early Bird pricing ends December 22) and Early Bird VIP Registration at only $149.

Registration includes two days of training, breakfast, and lunch plus a third day of optional certifications, all at the same cost. Secure your Early Bird pricing now for an exceptional ROI.

Select VIP Registration for special access to our VIP Party with CNC management and special guests and don't forget to include our golf outing!

Join us and elevate your career at CNC Connect!

Keynote Speakers

Mark Fowler
Mark Fowler
Alabama Department of Insurance Commissioner
Phil Klotzbach
Phil Klotzbach
Research Scientist, Department of
Atmospheric Science, Colorado State University


Speakers

Hal Needham
Hal Needham
CNC's Extreme Weather and Disaster Scientist and Podcast Host, GeoTrek
David Cayemitte
David Cayemittee
Chief Executive Officer, Embrace Partners
Justin Shuy
Justin Shuy
Senior Lead General Adjuster, NFIP
Nicole Lincoln
Nicole Lincoln
Director of Personal Lines, Velocity Risk
Scott LeBlanc
Scott LeBlanc
Chief Claims Officer, Velocity Risk
Sam Carney
Sam Carney
Director of Claims Quality Assurance, Velocity Risk
Alex Cary
Alex Cary
FORTIFIED Market Development Manager, IBHS
Julie Shiyou-Woodard
Julie Shiyou-Woodard
President and CEO, Smart Home America
Carl Schneider
Carl Schneider
Co-founder, Smart Home America
Eric Moore
Erik Moore
Senior Engineer/Flood Manager, PE, EFI Global
Jay Dykstra
Jay Dykstra
Technical Education Manager, Alpine Intel (HVACi, StrikeCheck, and Donan)
Cort Fowler
Cort Fowler
President, CNC
Craig Fowler
Craig Fowler
Chief Claims Officer, CNC
Mary Berry
Mary Berry
Property Trainer, CNC
Brian Powell
Brian Powell
Deputy Insurance Commissioner, Director of the Office of Risk and Resilience, Alabama Department of Insurance
Samantha Ronquille-Green
Samantha Ronquille-Green
Vice President of Claims Operations, CNC
Murphy Buggs
Murphy Buggs
Property Training Manager, CNC
Paul Pierce
Paul Pierce
Executive Vice President of Fire and Auto Operations, CNC
Aaron Reed
Aaron Reed
Quality Control, Flood Claims, CNC
Sidney Ferrouillat
Sidney Ferrouillat
Desk Adjuster, Flood Claims, CNC
Jay Dykstra
Jeff Wyrsch
Vice President and Agency Principal, The Van Dyk Group
James Thompson
James Thompson
Sales and Marketing Director, Knight's Solutions
T. John Mayhall
T. John Mayhall
Co-Owner, ServPro of Mobile Alabama
J. Phil Wilbourne
J. Phil Wilbourne
Director, Property Practice, Rimkus
Edward Roberts
Edward Roberts
Director of Fire Investigation Services, HAAG
Sebastian Larrea
Sebastian Larrea
Partner at Wood, Smith, Henning & Berman LLP
Richard Singer
Richard Singer
Partner at Wood, Smith, Henning & Berman LLP
Cary Peterman
Cary Peterman
Product Manager, Verisk Property Estimating Solutions
Cade Taylor
Cade Taylor
Subject Matter Expert, Verisk Property Estimating Solutions
Jeremiah Platt
Jeremiah Platt
NFIP Flood Adjuster
Michael Schroeder
Michael Schroeder
Regional Director/Senior Principal Engineer, SDII Global
AGENDA


1:00 PM - 3:00 PM Golf Outing at Topgolf (for registered golf attendees only)

3:00 PM - 5:00 PM Early Check-in and Early Exhibitor set-up at the Battle House Hotel (Second floor outside the Moonlight Ballroom)

6:00 PM - 7:30 PM CNC Connect VIP Cocktail Party (for registered VIP attendees only)

Grab-and-go breakfast from 7:00 - 8:00 and buffet lunch served on conference days.

6:00 - 7:00 Exhibitor Move-in

7:30 Exhibit Hall Opens

7:00 - 8:00 Registration

DAY 1 GENERAL SESSIONS
8:00 - 8:30 Opening Remarks by Cort Fowler, President, CNC (Moonlight Ballroom)

8:30 - 9:30 Keynote Speaker: Mark Fowler, Alabama Dept of Insurance Commissioner, Priorities of the Alabama Department of Insurance: Resilience and Regulation (Moonlight Ballroom)

9:30 - 9:45 Break

9:45 - 10:45 Keynote Speaker: Phil Klotzbach, Research Scientist, Department of
Atmospheric Science, Colorado State University, A 2023 Atlantic Hurricane Season Retrospective and a Proposed New Hurricane Categorization Scale (Moonlight Ballroom)

10:45 - 11:00 Break

11:00 - 11:30 Increasing Diversity Spend Via Insurance Premiums: A Game Changer with David Cayemitte with Embrace (Moonlight Ballroom)

11:30 - 12:00 Break with Exhibitors

12:00 - 1:15 Lunch and Learn Sponsored by HVACi: Opportunities to Revolutionize Disaster Forecasting in a Fast-Paced World with Dr. "Hurricane Hal" Needham, CNC's Extreme Weather and Disaster Scientist and Podcast Host, GeoTrek (Moonlight Ballroom)

DAY 1 FLOOD BREAKOUTS
1:15 - 2:15
Breakout for New Adjusters - Claims Handling Guidance: What is GCF and Direct Physical Loss with Craig Fowler, CNC (Classroom C)
OR
Breakout for Advanced Adjusters: Water and Flood Damage to HVAC Equipment with Jay Dykstra, Alpine Intel (HVACi, StrikeCheck, and Donan) (Treehouse Classroom)

2:15 - 2:45 Break with Exhibitors

2:45 - 3:45 Private Flood Panel with Craig Fowler, Samantha Ronquille-Green, Sidney Ferrouillat, and Jeff Wrysch (CNC and Van Dyk Group) (Treehouse Classroom)

3:45 - 4:00 Break

4:00 - 5:15 RCQC with Justin Shuy, Senior Lead General Adjuster, NFIP (Treehouse Classroom)

DAY 1 PROPERTY BREAKOUTS
1:15 - 2:15
Breakout for New Adjusters - What Type of Adjusting Best Suits You? with Murphy Buggs, Property Training Manager, CNC, CE CREDIT (1) (Classroom D)
OR 
Breakout for Advanced Adjusters: Floor Tile Systems – Problems and Failures with Michael Schroeder, Regional Director/Senior Principal Engineer, SDII Global, CE CREDIT (1) (Moonlight Ballroom)

2:15 - 2:45 Break with Exhibitors

2:45 - 3:45 Property Insurance Challenges with Guest Speakers from Velocity Risk, Scott Leblanc, Chief Claims Officer, Nicole Lincoln, Director of Personal Lines, and Sam Carney, Director of Claims Quality Assurance (Moonlight Ballroom)

3:45 - 4:00 Break

4:00 - 5:15 Investigation of Structure Fires with Edward Roberts, Director of Fire Investigation Services, HAAG, CE CREDIT (1) (Moonlight Ballroom)

Grab-and-go breakfast from 7:00 - 8:00 and buffet lunch served on conference days

7:30 Exhibit Hall Opens

DAY 2 FLOOD BREAKOUTS
8:00 - 9:00 Adjusting with Xactimate – tips to avoid being inundated by extra work!, with Cary Peterman Product Manager, Verisk Property Estimating Solutions (Treehouse Classroom)

9:00 - 9:15 Break

9:15 - 10:15 Where is Waldo? with Justin Shuy, Senior Lead General Adjuster, NFIP, Craig Fowler, Chief Claims Officer, CNC, Jeremiah Platt, NFIP Flood Adjuster, and Aaron Reed, Quality Control, Flood Claims, CNC, CE CREDITS (1) (Treehouse Classroom)

10:15 - 10:30 Break

10:30 - 11:45 Conflicts of Coverage and Client-Specific Guidance with Craig Fowler, Chief Claims Officer, CNC, CE CREDIT (1) (Treehouse Classroom)

DAY 2 PROPERTY BREAKOUTS
8:00 - 9:00 Non-Peril Related Damages with James Thompson, Sales and Marketing Director, Knight's Solutions, CE CREDIT (1) (Moonlight Ballroom)

9:00 - 9:15 Break

9:15 - 10:15 Plumbing and Pipe Burst with Erik Moore, Senior Engineer/Flood Manager, PE, EFI Global (Moonlight Ballroom)

10:15 - 10:30 Break

10:30 - 11:45 Evaluating Spring Storm Damages to HVAC Equipment with Jay Dykstra, Alpine Intel (HVACi, StrikeCheck, and Donan), CE CREDIT (1) (Moonlight Ballroom)

DAY 2 GENERAL SESSIONS
11:45 - 12:15 Break with Exhibitors

12:15 - 1:30 Lunch and Learn sponsored by ServPro of Mobile County: Proven Solutions and Tools to Build Community Resilience with Alex Cary FORTIFIED Market Development Manager IBHS, Julie Shiyou-Woodard President and CEO Smart Home America, Brian Powell MBA, CPM Director of the Office of Risk and Resilience at the Alabama Department of Insurance, Carl Schnieder, Vice President, Schnieder Agency and Co-Founder of Smart Home America (Moonlight Ballroom)

1:30 - 2:00 Break with Exhibitors

2:00 - 3:00 Pre-suit and Litigation Related Issues in First Party Property Claims with Sebastian Larrea and Richard Singer, Partners at Wood Smith Henning & Berman LLP (Moonlight Ballroom)

3:00 - 3:15 Break

3:15 - 4:15 Panel: Wind vs Water with ServPro and Rimkus, mediated by Craig Fowler (Moonlight Ballroom)

4:15 - 4:30 Break

4:30 - 5:15 Mitigation - What "Right" Looks Like & How to Identify the "Wrong" with T. John Mayhall, Co-Owner, ServPro of Mobile, Alabama (Moonlight Ballroom)

5:15 - 5:30 Closing Remarks (Moonlight Ballroom)

4:00 - 5:30 Exhibitor Move Out

6:00 - 8:00 Adjuster Appreciation Party and Adjuster Awards (Crystal Ballroom)

DAY 3 CLASSES AND CERTIFICATIONS

8:00 - 3:00 Big Red Auto/Fire Certification with Paul Pierce, Executive Vice President of Fire & Auto Operations (Moonlight Ballroom)

8:00 - 9:00 Ever thought about being a Flood Specialist or Associate? with Craig Fowler, Chief Claims Officer, CNC, and Aaron Reed, Quality Control, Flood Claims, CNC (Classroom D)

8:00 - 9:00 Commercial Class with Adam Laurence, Independent Adjuster, and Aaron Reed, Quality Control, Flood Claims, CNC (Classroom C)

8:00 - 9:00 Citizens Best Claims Practices and Estimating, Part I with Murphy Buggs, Property Training Manager, CNC, and Mary Berry, Property Trainer, CNC (Treehouse Classroom)

8:00 - 9:00 Xactimate Mobile Training with Verisk (Property) (Classroom E)

9:00 - 9:15 Break


9:15 - 10:15 Xactimate ClaimXperience with Verisk (Flood) (Classroom D)

9:15 - 10:15 How to Successfully Complete a RAP with Craig Fowler, Chief Claims Officer, CNC, and Aaron Reed, Quality Control, Flood Claims, CNC (Classroom C)

9:15 - 10:15 Citizens Best Claims Practices and Estimating, Part II with Murphy Buggs, Property Training Manager, CNC, and Mary Berry, Property Trainer, CNC (Treehouse Classroom)

9:15 - 10:15 Appraisal Process with Samantha Ronquille-Green, Vice President of Claims Operations, CNC (Classroom E)

10:15 - 10:30 Break


10:30 - 12:00 Adjuster Workshop (Flood) (Classroom D)

10:30 - 12:00 Adjuster Workshop (Property) (Treehouse Classroom)

12:00 - 12:15 Break


12:15 - 1:15 Xactimate Mobile Training with Verisk (Flood) (Classroom D)

12:15 - 1:15 PTI Field Training with Mary Berry, Property Trainer, CNC (Treehouse Classroom)

12:15 - 1:15 Citizens Fast Track with Murphy Buggs, Property Training Manager, CNC (Classroom E)

BUY TICKETS NOW
SPONSORS

INTERESTED IN BECOMING A SPONSOR OR HOSTING EXHIBITOR SPACE? LEARN MORE HERE →

Platinum

sdii GlobalSketch My Roof

Gold

Knight's SolutionsAlpine IntelPhotoID


Silver

RimkusFECAdjuster Ready

Bronze

AdjusterProACTAdjuster RouteClimaguard

Golf

Newman Construction Consulting

Adjuster Appreciation Party

Prema Consulting Group

Lunch and Learn

Alpine IntelSERVPro of Mobile County

Adjuster Awards

Keystone Experts + Engineers

Step and Repeat

Compass Fire Investigations and ConsultingCatale Temporary HousingRiverlands Insurance Services, Inc

Raffle Prizes

Prema Consulting GroupCatale Temporary HousingBlue Leopard Agency
EVENT LOCATION

See You There

The Battle House is located in downtown Mobile, AL. Several hotels are within walking distance, along with various restaurants and retail. Click here for the city of Mobile’s ‘Things To Do’ Guide.

Buy Tickets Here

If you purchase a ticket and end up being deployed during the days of the conference, your ticket will be applied to next year's conference.

Check out below OR visit the EventBrite check-out page here →

FAQ
What is the ticket cancellation policy?
If you bought a ticket and cannot attend, your ticket purchase will be applied to next year’s CNC Connect Conference.

Who should attend this conference?
CNC Connect Conference is for both property and flood adjusters, both experienced and newer adjusters. Each day of the conference, adjusters will break off into flood or property classes, and come together for the general sessions.

Where will the conference take place?
The Battle House Hotel located at 26 N Royal St, Mobile, AL 36602.

What is the registration cost?
Early Bird tickets are $99 + fees. Regular-priced tickets are $129 + fees. Early Bird VIP tickets are $149 + fees. Regular-priced VIP Tickets are $179 + fees. A light breakfast and buffet lunch on days of the conference are included in your ticket purchase.

How much is the golf tournament?
$70 at Topgolf in Mobile, AL.

Bought a ticket but can’t attend? Please see our registration cancellation policy above.

More questions? Check out our comprehensive FAQ list!

Questions?
Contact us at marketing@cnc-resource.com
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